1. Operator and Scope
PingPongPal is operated by a private individual in Switzerland: Franz Buehlmann, Felsenstrasse 25, 4600 Olten, Switzerland ("we", "us"). PingPongPal is offered in Switzerland. These terms govern your use of the PingPongPal app and website.
2. Acceptance of Terms
By creating an account or using PingPongPal, you agree to these terms and to our Privacy Policy. If you do not agree, do not use PingPongPal.
3. Eligibility and Accounts
You must be at least 18 years old to use PingPongPal. You must provide accurate information, use only one account, and keep your login credentials secure. You are responsible for activity on your account.
4. Zero Tolerance for Objectionable Content and Abusive Users
We do not tolerate objectionable content or abusive behavior. You must not harass, threaten, stalk, or intimidate other users; post hateful, discriminatory, violent, sexual, or otherwise offensive content; share content involving minors; impersonate others or create fake profiles; send spam; post illegal content; or manipulate game results or ratings.
We may remove content and suspend or permanently terminate accounts that violate these rules, without prior notice.
5. Reporting and Blocking
You can report messages, users, and table listings in the app, and you can block other users at any time. We aim to review reports within 24 hours and take appropriate action. In an emergency, contact the police (117) or emergency services (112) first.
6. Playing in Person
Matches are arranged between users, who meet at their own responsibility. We do not verify users' identities or backgrounds. Meet in public places, let someone know where you are going, and leave if you feel uncomfortable. You are responsible for your own health and safety and for following the rules of the place where you play.
7. Location Sharing
Sharing your live location with an opponent is optional. It is shared only with your current opponent, expires after twenty minutes, and you can stop it at any time. Do not use PingPongPal to track other people.
8. Your Content
You keep ownership of the content you create, such as messages, profile information, photos, and table listings. You grant us a non-exclusive, royalty-free license to store, display, and process that content as needed to operate PingPongPal. You must have the right to share what you upload; do not upload photos of other people without their consent.
9. Table Listings
Tables are contributed by users. Only list tables that are publicly accessible or that you have permission to list. We do not guarantee the accuracy, availability, or condition of any table.
10. Ratings
Game results and ELO ratings are based on results reported by players. Both players must confirm a result. Disputed games do not affect ratings. We may correct or reset ratings in cases of manipulation.
11. Sponsored and Partner Listings
Some listings, such as clubs, venues, coaches, or events, may be paid placements. Paid placements are marked as sponsored. The listed partners are responsible for their own offers.
12. Availability of the Service
PingPongPal is provided free of charge and as is. We do not guarantee that it will always be available or free of errors, and we may change, suspend, or discontinue features at any time.
13. Termination
You can delete your account at any time in the app settings; this removes your profile and associated data as described in the Privacy Policy. We may suspend or terminate your account if you violate these terms.
14. Liability
We are liable without limitation for damage caused intentionally or through gross negligence. Otherwise, to the extent permitted by law, our liability is excluded. We are not responsible for the conduct of other users, including during matches in person.
15. Governing Law and Jurisdiction
These terms are governed by Swiss law. The place of jurisdiction is the operator's place of residence, subject to mandatory places of jurisdiction for consumers under Swiss law.
16. Changes to These Terms
We may update these terms. We will update the date above and notify you in the app of significant changes. Continued use after a change means you accept the updated terms.
17. Contact
For questions about these terms, contact support@pingpongpal.app or write to Franz Buehlmann, Felsenstrasse 25, 4600 Olten, Switzerland.